CRM software or Customer Relationships Management provides the ability to enhance the way you deliver your products with a higher level of customization and personalized services. This tool allows you to identify, attract, engage, satisfy and retain customers with greater impact on the profitability of your company. The CRM centralizes all information, from the marketing department to customer service, after-sales service, and your commercial department.
Competitive advantages:
Reliable and up-to-date information.
Raising the quality of care and customer service.
It allows you to define, customize and modify the business flow according to current and future needs of your organization.
It provides overall vision and specific customer tracking throughout the entire relationship.
It allows to determine at any time the status of your daily tasks, evaluate the workload of providers assigned to carry it out and send communications about the current status of each application automatically.
Increase productivity.
It helps to detect opportunities for improvement and enhancement of your competitive advantages.
Reducing time to launch new products to market
Access from any device 24/7 via a secure and confidential platform. Set up as many users as you need, define each role permissions based on your needs and requirements.
Our services:
Installation and initial configuration
Customization and integration with other applications.
- Users roles and permissions.
Developing new features
Training for your staff
Maintenance phase, upgrade and install new modules
After-sales service
Applications:
We use open source CRM software like Odoo, SugarCRM and SuiteCRM, in order to adapt them according to our client's requirements and create a system for any company type and size, at lower cost, maximizing value.
